Terms of service

1. General Information

Company Name: senseless.ltd
Website: www.senseless.ltd (or any associated domains)
These Terms and Conditions govern your use of our website and the purchase of products from us.

2. Orders and Acceptance

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion.
By placing an order, you confirm that all information provided (including address and payment details) is accurate.
Once an order is confirmed, the delivery address cannot be changed.

3. Pricing and Payment

All prices are in GBP (£) and include VAT where applicable.
We accept payment via the methods displayed at checkout.
Payment must be received in full before an order is dispatched.
Prices and offers are subject to change without notice.

4. Shipping and Delivery

Please refer to our full Shipping Policy for details. Key points:

All orders are sent via tracked shipping (1st Class Tracked or 2nd Class Tracked).
We do not ship to PO Boxes.
Orders processed before 12:00 PM are posted the following working day.

5. Returns, Refunds & Exchanges

Please refer to our Shipping & Returns Policy. Key points:

Returns are accepted within 14 days of purchase.
The customer is responsible for return postage costs.
The original shipping fee is non-refundable and will be deducted from any refund.
Items must be returned in their original, unused condition with tags attached.
Exchanges are available only if the item is in the same condition as at the point of sale.

6. Intellectual Property

All content on this website (images, logos, text, graphics, designs) is the intellectual property of senseless.ltd and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content without our prior written permission.

7. Prohibited Conduct

You agree not to:

Use the website for any unlawful purpose.
Submit false or misleading information.
Attempt to gain unauthorised access to any part of the website.
Resell products purchased from us without prior written agreement.

8. Limitation of Liability

To the fullest extent permitted by law, senseless.ltd shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Our total liability to you shall not exceed the value of the products you have purchased.

9. Accuracy of Information

We strive to ensure all information on our website is accurate. However, we do not guarantee that product descriptions, colours, sizes, or pricing will be error-free. If an error occurs, we reserve the right to correct it and may cancel any affected orders.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes your acceptance of the new terms.